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Patient/Referring Doctor Testimonials

I want to Thank the staff and Dr. Hughes for everything they did for me the root canal did not hurt during or after it was my first one and I thought it would be terrible but it wasn't and I am so thankful you all are God sent I can't say thank you enough. I would recommend you all to everyone. Thanks again Tracy

Tracy

Just wanted to tell you I appreciated getting in so quick. I was scared of having it done, never had one done and didn't feel a thing. I really appreciate that thank you

Keith lockwood

What can I say other than AAA+++ in every way.

Tom Moore

I have neglected my teeth for too long due to the pain caused by dental visits. This root canal was the first time I have ever been to a dentist with NO PAIN. No pain during or after the procedure. Now I am psyched that I can go get all my dental work and get my dental health back to where it should be. Oh, almost forgot...The assistant also rocked! It was like watching a symphony of instruments being passed without a word. Circus jugglers are not as entertaining.

Joe

Jerry and I just want to say a big "thank you" to Dr. Hugh and all of the staff at his office! We have never been treated so kindly and compassionately! You all went above and beyond to ease Jerry's pain and treat him so quickly...we can't thank you enough! We will recommend you to everyone! Thanks Dr. Hugh...you're the best!

Stephanie Kingery

I wish to thank you for your kind and compassionate care. My procedure was pain free and post care required only one dose of Ibuprofen. Your staff is professional and very helpful.The atmosphere is comfortable and caring. I was glad to have you as my endodontist. Thank you again.

Mary Lou Sullivan

Many thanks!!! Your professionalism and understanding of patients with fear/anxiety is greatly appreciated. You have performed multiple root canals on me and it's always nice to know I'm in great hands with you and your staff! Thanks again!

Miranda Green

I am so very thankful that my dentist referred me to your office. I had NEVER had a root canal (until yesterday), and I was scared. BUT, Dr. Hugh was so kind, compassionate and would ask, every so often, how I was doing. I can honestly say, I have NEVER had one bit of pain, even after all the numbness was gone. None. Nada. Zip. ZERO pain! God bless Dr. Hugh with his gift and precision. I am so grateful!

Rhonda Hutchinson


I want to thank you for doing such a good job.  I have been sort of protecting that side of my mouth because of the temporary filling; however, I have had no problems so far and the only pain I have had was the night of the procedure, which was very little and a little bit of ibuprofen took care of that.

It was really an interesting experience for me.  I love medical stuff and advances in medicine and this root canal totally changed my mind about a root canal.

I just think Dr. Hugh has the coolest office I have ever been to.

Have a great day and thanks again for checking on me.

Trish


I too want to thank you for the exceptional work you and your staff performed. Your service was kind and courteous. I was tremendously thankful that I didn't have to take ANY pain medication after the root canal. I really do my best to resist medicines and was not happy with the thought of pain killers. To my delight I didn't even need over the counter meds much less a prescription. My mouth feels 100% better and my fear of root canals has ceased (from all the horror stories I was told preceding the appointment). I am more than pleased and I couldn't had gone to a better facility. Thank you so much and thanks to the staff for being gentle, kind and polite. Kindness is a rare quality these days and when I stumble across it I really appreciate it. Best wishes. Linda Morrison


I was worried about the root canal because I Have always been real sensitive in my mouth, But I had nothing to worry about it was quick and not nearly as painful as I thought, the only time it hurt was a little on the first shot and the soreness after. I was able to eat that evening which is unusual for me. So thank you and I wouldn't hesitate to refer you to my friends.

michael t smith

Thank you for your help with my tooth. All is doing well and I'm suffering no pain. I appreciate the great treatment from everyone!
Fran Scites


Dr. Hugh: Thank you for your note. How right you are re the tooth being tender. It took about 5 days until I could put any pressure on it (not eating, but brushing my teeth). All is well. Thank you for seeing my so quickly after I saw Dr. Woodruff with the tooth fracture.

 

Regards,

 

Linda Holup


Hey Chris, just wanted to let you know how pleased I was with my experience at your office. I have to admit before I came in, I was expecting a more painful process and more pain after the process. I can now say, that I experienced no pain during or afterward, and for that, I say, thank you. I will refer anyone that I know to your office for their procedures. Take care and have a blessed day.

Mark Bandy


Thanks for your e-mail and for all your help. Its not something that I look forward to but everybody made it alot easier to have done.

thanks bill


Dr. Hugh,
Thank you for the nice note. I appreciate that you took the time. I also appreciate you & your staff in making an "unpleasant" appt. much easier to
handle. Thanks for letting me know that it may take a few weeks for the tooth to heal. It's been awhile since I've had any procedures and I thought
maybe it was just me, but, reminding me that tooth may be tender, etc. for a few weeks makes me feel better. But, I've had more trouble with this
tooth than any other. I did get my permanent crown on 10-5 and I think all is going well.
     I was asked to pre-register ahead of time online. It was so convenient and I'm sure that it helped you in obtaining a history, etc. before my procedure. The format was quite user friendly too. I suppose that is possibly a trend nowadays. It is the first time I had been asked to do anything like that, but, I liked it.
Kudos to you and your office staff. I must say I've been quite impressed with your staff and their services.

Again, thanks for your time. Please share with your staff as well as yourself my appreciation for patience and caring during my procedure. Keep up the good work!!
Hopefully I won't have to see you again, but, be assured if I do have a problem I will certainly seek your help.
Have a good day.
Debbie


Thank you for all your kindness when I was suffering. Everyone we Interacted with at the office truly demonstrated a caring attitude. I can't thank you and your team enough for your help. I had a couple of days with moderate pain afterwards which was relieved with Ibuprophen and then it was fine. Thanks again!

Gerry


 Thank you for the letter. I wanted to let you know I had ZERO pain following the procedure. I only took one Ibuprofen immediately following the root canal.

No tenderness, sensitivity, swelling or anything….I was pleasantly surprised.

 

Thank you!


Thanks, I should have sent this sooner,  I appreciate your help. I did not have any pain or discomfort. You guys were great.

Again thanks.
David

 


 Thank you so much for your follow-up correspondence. I was very pleased with my visit. Everyone was exceptionally nice and made me feel very comfortable.  I would be pleased to refer friends and family to your office.

 

Thank you again for concern and advice.

 

Marilyn Jones

 

 
 

 


Thank you very much for treating my tooth.  It was an excellent experience and I have recommended your office to everyone!
We liked you so much, Ben will be back again soon! :)
 
Thanks again!
 
Tina Bush


  I was very pleased and impressed by Dr. Hugh's professionalism and by the staff's positive and friendly attitude. Thanks very much for such excellent care.

J. Witek


I'm so happy I came to you and your staff. As I stated to you when I meant you, I was leary for good reasons. But your staff relieved all my aniexty and I was helped painfree.                                            

Thank You Again!                            

Carol Hobbs, Ashland KY


Dear Chris,

Let me be perfectly honest with you.  I was a nervous wreck about coming to you.  Dr. Crockett is the only one that has served my dental needs for many years.  I want you to know that your staff is nothing but class and when I met you, my anxieties were eliminated in just a few seconds.  You truly care about your patients as well as your entire staff.  Thank you for making my procedure a success and I would never hesitate to use your services in the future.

 

Thanks to all of you,

Wes Sites


I have had a root canal before and was very anxious about this last one. It was needless worry. I was in and out before I knew it. Dr. Hugh was very sympathetic to my "needle phobia" which meant a lot to me. My expectations were not only met, but exceeded. Dr. Hugh and his staff were very warm and personable. This morning I paid the balance on my account over the phone. Another pleasant and professional experience from this office. I not only highly recommend Dr. Hugh, I will definitely return myself if needed in the future.

Jacqueline O'Neil

I was referred to Dr Hugh by my dentist and I am so thankful. The entire staff, receptionist, assistant, and Dr Hugh were all so pleasant. I've had 4 root canals and none of them have ever went so smoothly and pain free as the one from Dr Hugh. I even received a nice follow up email the following day. I highly recommend Dr Hugh!

Shelley Murphy

Dear Dr.Hugh:

I must admit it was a visit I did not really want to make, but you and your staff made it a very good experience. Your explanation of the procedure before, during,and after was very much appreciated. 

 Thank you too for the reminder that my tooth may be tender for a few weeks, at this time I am happy to tell you all is well and I will continue to be “gentle” with it during the healing progress. I will have my restorative appointment with Dr.Woodruff on April 10th, and I am sure that will go well.

 Thank you for your care and follow-up note.

 Sincerely,

 Mary Grace


I really appreciate the feeling we had when we came to your office this past week. Brad said everyone was so nice and that they explained everything that was going on with the procedure. It is not often that a Dr. will come out into the waiting area and explain what is going on, that made a big impression on me and my father-in-law. Thanks so much.

R. Pike


Dr. Hugh & girls,

I want to thank you Dr. Hugh for your expertise, gentleness, explaining everything, and making my recent root canal a lot easier than I was expecting.  (This was my first root canal)

Also, you have an excellent staff working for you.  Of course, it was good to see Donna and Renee again, and Crystal was as nice as the other girls.

Thanks so much to all of you for your kindness and good work. 

Peggy Crowder


Dr. Hugh and staff: I would like to take this opportunity to thank you and your staff for such a great experience during my root canal. I have never had a root canal, that I was in and out in less than an hour. Although I dreading the procedure,I was kept informed about what to expect and the friendliness of you and your staff made me feel very comfortable. Thank you for getting me in so quickly. Kathy Kearns

Kathy Kearns

Dr. Christopher Hugh and staff,

I can’t thank you enough for the wonderful experience you provided at my recent visit.

Dr. Hugh thank you for your highest quality of expertise that I obtained during the procedure and your chairside manner was above and beyond my expectations. Your office staff was very professional with their knowledge, service and care starting with the firstcontact phone call.

I have already mentioned the outstanding quality service that I received while in your care to my family and friends.

Thank you again for the pleasant experience,

Marsha Copley

 

 


Hello,

I just wanted to thank you for the excellent service and care I received from your office.  I am so pleased with how everything went.  I also am extremely pleased that I have experienced zero pain from the procedure yesterday (some tenderness, but no pain) – that is totally amazing.  Thank you Dr. Hugh!!!

 

Thanks to all of you and Happy Thanksgiving,

 

Elizabeth Clagg


Dear Dr. Hugh,

Thank you for going way beyond the call of duty to take care of our patient, who suffered a traumatic injury to the teeth when hit in the mouth with a baseball.  Four root canals and a post and core- all working after normal business hours on the same day we called- we could not ask for more.  Your dedication to our mutual patients has always been outstanding, but we will never forget you stepping up to the plate when we really needed you.

I know you could not accomplish all this without your skilled and dedicated staff, so be sure they know we greatly appreciate them as well. 

This is just another example of why you are our #1 referral source for all our endodontic services.

Sincerely,

James D. Lockhart DDS


August 30, 2011

Dear Dr. Hugh,

I would like to take this opportunity to thank you for working me into your schedule so quickly.  By having the root canal done yesterday, I will be able to have the bridge work done on Wednesday.

Your office is high tech and very impressive.  I enjoyed speaking with your staff; very friendly and knowledgeable.  You worked quickly and with little pain. 

I enjoyed and appreciated you taking time to go over the x-rays with me and explain them.  As you are aware, I am also the son of a dentist and have an interest in all the changes over the years. 

Once again, thank you for your hospitality and professionalism.

Sincerely,

John M. Chambers


 Dr. Hugh – Just want to convey my sincere thanks & appreciation for the efficient & professional manner in which you served me today as well as the helpfulness & friendliness of your staff.

 

 

Although it wasn’t one of the most pleasant tasks set before me of late, you made me feel at ease & less nervous & stressed throughout the entire procedure.  I will certainly recommend others should the case arise.
 
Again, thanks very much for your kind & caring bedside manners & that of your staff.  It really means so much today in this hurried busy world in which we live!
 
Paddy  Sue

Thanks Dr. Hugh for your great work and the courteous professional manner of yourself and your office staff.

Jeff